CLIENT RELATIONSHIP CONSULTANT 2 (BANKER) - ST ANTHONY FALLS (30HRS/WK)
Company: U.S. Bank
Location: Minneapolis
Posted on: October 10, 2024
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Job Description:
At U.S. Bank, we're on a journey to do our best. Helping the
customers and businesses we serve to make better and smarter
financial decisions and enabling the communities we support to grow
and succeed. We believe it takes all of us to bring our shared
ambition to life, and each person is unique in their potential. A
career with U.S. Bank gives you a wide, ever-growing range of
opportunities to discover what makes you thrive at every stage of
your career. Try new things, learn new skills and discover what you
excel at-all from Day One.Job DescriptionClient Relationship
Consultants build relationships with customers, engaging them via
multiple channels including in-person, by appointment, and
virtually to provide the best possible counsel while adapting a
digital first mindset. Strong client relationships are based on
trust, assessing and attending to customers' banking needs,
obtaining and processing customer and account information,
demonstrating and educating clients on available deposit and loan
products and services, and recommending solutions based on each
customer's unique goals and needs.Builds and fosters relationships
with clients through proactive outreach and follow up, asking
questions and learning about their financial needs, and banking
channel preferences. Identifies solutions for new and existing
clients based on their needs by effectively engaging and
communicating with clients. Maintains a working knowledge of
consumer and business banking products and services including
digital products and services. Provides a consistent optimal client
experience, including greeting clients and processing basic
transactions. Develops collaborative partnerships with branch team
members and partners to best serve clients. Opens new consumer and
business accounts, completes service requests and submits credit
applications. Proactively educates clients on emerging and
self-service digital products and services to assist with meeting
their financial needs. Leverages available resources and
technologies to optimize the client experience and serve our
clients with operational excellence and accuracy.This position
requires National Mortgage Licensing System (NMLS) registration
under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You
will be subject to the required registration process, which
includes a criminal background and credit check. Failure to meet or
maintain any of the NMLS registration requirements, including
maintaining a satisfactory criminal and credit record, may result
in a rescission of your offer or termination of employment.Basic
QualificationsHigh school diploma or equivalentTypically has a
minimum three to four years of job-related, retail banking
experience or a combination of experience and commensurate
trainingPreferred Skills/ExperienceProven ability to build and
foster relationships with clients through proactive outreach and
follow upAbility to effectively engage and communicate with
clientsThorough knowledge of applicable bank and branch policies,
procedures and support systemsProven customer service and
interpersonal skillsExperience with using and demonstrating digital
products and self-service technologiesAbility to explore and
identify a customer's true needs while leveraging a digital first
mindsetDemonstrated basic level of proficiency in making
appropriate recommendations that meet customer's needs both
reactively and proactivelyExperience in the financial services
industry preferredIf there's anything we can do to accommodate a
disability during any portion of the application or hiring process,
please refer to our disability accommodations for applicants
(https://careers.usbank.com/global/en/disability-accommodations-for-applicants)
. **Benefits:** Our approach to benefits and total rewards
considers our team members' whole selves and what may be needed to
thrive in and outside work. That's why our benefits are designed to
help you and your family boost your health, protect your financial
security and give you peace of mind. Our benefits include the
following (some may vary based on role, location or
hours):Healthcare (medical, dental, vision)Basic term and optional
term life insuranceShort-term and long-term disabilityPregnancy
disability and parental leave401(k) and employer-funded retirement
planPaid vacation (from two to five weeks depending on salary grade
and tenure)Up to 11 paid holiday opportunitiesAdoption
assistanceSick and Safe Leave accruals of one hour for every 30
worked, up to 80 hours per calendar year unless otherwise provided
by lawEEO is the LawU.S. Bank is an equal opportunity employer
committed to creating a diverse workforce. We consider all
qualified applicants without regard to race, religion, color, sex,
national origin, age, sexual orientation, gender identity,
disability or veteran status, among other factors. Applicants can
learn more about the company's status as an equal opportunity
employer by viewing the federal KNOW YOUR RIGHTS
(https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)
EEO poster.E-VerifyU.S. Bank participates in the U.S. Department of
Homeland Security E-Verify program in all facilities located in the
United States and certain U.S. territories. The E-Verify program is
an Internet-based employment eligibility verification system
operated by the U.S. Citizenship and Immigration Services. Learn
more about the E-Verify program
(https://careers.usbank.com/verification-of-eligibility-for-employment)
.The salary range reflects figures based on the primary location,
which is listed first. The actual range for the role may differ
based on the location of the role. In addition to salary, U.S. Bank
offers a comprehensive benefits package, including incentive and
recognition programs, equity stock purchase 401(k) contribution and
pension (all benefits are subject to eligibility requirements). Pay
Range: $20.00 - $23.37 - $25.71U.S. Bank will consider qualified
applicants with arrest or conviction records for employment. U.S.
Bank conducts background checks consistent with applicable local
laws, including the Los Angeles County Fair Chance Ordinance and
the California Fair Chance Act as well as the San Francisco Fair
Chance Ordinance. U.S. Bank is subject to, and conducts background
checks consistent with the requirements of Section 19 of the
Federal Deposit Insurance Act (FDIA). In addition, certain
positions may also be subject to the requirements of FINRA, NMLS
registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank
Secrecy Act, the SAFE Act, and/or federal guidelines applicable to
an agreement, such as those related to ethics, safety, or
operational procedures.Applicants must be able to comply with U.S.
Bank policies and procedures including the Code of Ethics and
Business Conduct and related workplace conduct and safety
policies.Job postings typically remain open for approximately 20
days of the posting date listed above, however the job posting may
be closed earlier should it be determined the position is no longer
required due to business need. Job postings in areas with a high
volume of applicants, such as customer service, contact center, and
Financial Crimes investigations, remain open for approximately 5
days of the posting listed date.
Keywords: U.S. Bank, Maple Grove , CLIENT RELATIONSHIP CONSULTANT 2 (BANKER) - ST ANTHONY FALLS (30HRS/WK), Professions , Minneapolis, Minnesota
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