Building Services Associate
Company: Bigos Management Inc.
Location: Saint Paul
Posted on: October 23, 2024
Job Description:
BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP
WORKPLACE IN 2024 FOR THE 10thTIME
LOCATION
Kellogg Square - St. Paul, Minnesota
HOURS
Monday - Friday: 7:30 am - 4:00 pm
BENEFITS AND PERKS
- Competitive benefit package, including HSA employer
contribution, and starting 1stof the month after hire
- 401(k) Plan with employer match
- Ten paid holidays, no waiting period to receive holiday
pay
- Generous Paid Time Off (PTO) and rollover options
- Volunteer Time Off (VTO), along with additional company
sponsored volunteer opportunities
- Company paid benefits including Life Insurance, Short Term and
Long Term Disability
- Employee Assistance Program (EAP)
- Educational Assistance options
- Rent discount
- Life Time Fitness Membership discount
JOB SUMMARY
The Building Services Associate is a key member of the property
management team. The Building Services Associate provides superior
customer service to residents, vendors and co-workers requiring
assistance with various details related to the apartment community.
The role also is responsible for monitoring the premise for
disturbances, lockouts or infractions of the community rules.
ESSENTIAL JOB DUTIES
- Provides excellent customer service by having a professional
and service-oriented demeanor
- Light cleaning of bathrooms, party rooms, dog wash and pool
areas
- Close down pool area and party rooms each evening at both
properties
- Assist with technology in party rooms, fitness on demand,
vending areas
- Check-out/return lawn games
- Assists residents with package pick-ups, reserving and
accessing amenities and general customer service needs
- Circulates among visitors and residents to create a feeling of
hospitality and strong resident support
- Efficiently handles and resolves resident or vendor concerns or
requests for assistance
- Responsible for control and security of building key system,
including providing co-workers and vendors with key access
- Patrols and monitors building premise to prevent and detect
signs of intrusion and ensure security of doors, windows, and
gates
- Provides safe escort for individuals when requested
- Writes reports of daily activities and irregularities, such as
equipment or property damage, theft, presence of unauthorized
persons, or unusual occurrences
- Assists in investigations of any unusual incidents
- Assesses situations and appropriately escalates as needed to
Property Management and/or police or fire department in cases of
emergency, such as fire or presence of unauthorized
persons
- Keeps Property Management aware of any and all issues on or
near the property
QUALIFICATIONS
Education and Experience:
- High school diploma or GED required
- 1+ year of customer service experience
- Individual must be 21 years of age or older
Skills and Abilities:
- Fluent in English with strong skills in oral and written
communication
- Ability to use tact and diplomacy in a clear, courteous manner
when dealing with co-workers and the public
- Ability to work collaboratively in a team environment
- Maintain a calm demeanor when handling stressful
situations
Keywords: Bigos Management Inc., Maple Grove , Building Services Associate, Other , Saint Paul, Minnesota
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