TECHNICAL SERVICE REPRESENTATIVE

Company: Moffat Workforce
Location: Minneapolis
Posted on: October 15, 2024

Job Description:

Technical Service Representative

Plymouth, MN

Currently looking for skilled individuals to fill temp-to-hire Technical Service Representative openings with a company located in Plymouth, MN. Interested candidates should a degree or equivalent experience, be able to work with minimal supervision and complete all assignments on time.

Technical Service Representative Job Description:

• Maintain warranty / repair records.
• Analyze individual situations and determine appropriate course of action to be taken.
• Confer with and coordinate customer service activities with appropriate personnel from various company departments.
• Provide necessary follow-up and service over the phone or in writing to resolve customer problem.
• Handle returns and return authorization log.
• Discuss and resolve customer problems with sales representatives.
• Communicate effectively with customers, service representatives, and sales representatives.
• Demonstrating customer concern by quickly and accurately responding to problems.
• Some company travel, as needed, is required. Technical Service Representative Job Requirement:
  • High School diploma or general education degree (GED)
  • 2-to-4-year degree (electrical / mechanical) or three years electrical service department experience
  • Proficient typing / keyboarding skills
  • Good communication skills
  • Ability to read an electrical schematic and mechanical drawing
  • Exercise discretion and independent judgment
    
    Compensation for Technical Service Representative: $24.00 per hour to start

Keywords: Moffat Workforce, Maple Grove , TECHNICAL SERVICE REPRESENTATIVE, IT / Software / Systems , Minneapolis, Minnesota